About
Hiking Lion's Rock in Hong Kong.
Senior Product Designer with experience designing complex, high-consequence products across healthcare and enterprise SaaS. My work focuses on turning technical, regulatory and operational complexity into clear, trusted experiences that people can use with confidence.
I currently design national healthcare platforms at Genomics England within the NHS Genomic Medicine Service. Previously, I worked on enterprise and workflow products at Twilio and Serai, with experience spanning healthcare, telecommunications and trade platforms across APAC and EMEA.
My background in Economics and two years in Customer Experience plays a vital role in how I conduct user research today and supplements my ability to work with teams such as customer engagement and analytics.
I’ve had a strong connection to print making growing up. Etching requires the continuous working and reworking of engraved designs to create the final print. It requires a sharp eye for fine detail, but most of all it demands experimenting beforehand. Creating a beautiful etching requires extensive prototyping in the form of sketches, scanning it into a computer, and reversing the dark and light contrast to create a blueprint for the final piece. Etching taught me a deep respect for the prototyping process, and the necessity of testing a design, as many times as needed, to achieve the right effect.
I currently enjoy applying design thinking to help develop new services and interactive prototypes that serve a purpose.
In my free time, I enjoy Vinyasa yoga and pilates with the goal of achieving the perfect ‘bird of paradise’ pose. I love reading and am currently reading ‘21st Century Monetary Policy' by Ben Bernanke.
My personal project
As a personal project, I’m building a book discovery platform that handles over 120k book editions.
I use this to stay sharp on technical workflow, collaborating with my partner on AWS deployment, using AI tools like Figma MCP to speed up component creation, and recently even jumping into the repo to implement and submit the PR for our skeleton loading states to ensure the UI feels responsive during data fetches.
You can view it here: www.epilogue.club